Forgot Binance Password?
Complete Reset & Recovery Guide

Updated: March 2026  |  Reading time: ~6 min

Forgetting your Binance password is more common than you might think, especially after switching devices or not logging in for a while. The good news is that Binance provides a straightforward password reset and account recovery process. Whether you registered with an email address or phone number, you can regain access to your account within minutes. This guide walks you through every scenario step by step.

1. Reset Binance Password via Email

If you registered your Binance account with an email address, email-based reset is the fastest method:

1. Open the Binance App or visit binance.com and click "Log In".
2. On the login page, click the "Forgot Password?" link.
3. Select "Email", enter the email address associated with your account, and click "Submit".
4. Complete the security verification (puzzle slider or captcha). Binance will send a password reset email to your inbox.
5. Open your email and find the message from Binance (sender: [email protected]). Click the "Reset Password" button in the email.
6. On the redirected page, create a new password (at least 8 characters, must include an uppercase letter, a lowercase letter, and a number). Confirm and submit.
7. Your password has been reset. Log in with your new password.

2. Reset Binance Password via Phone Number

If you registered with a phone number, you can reset your password using SMS verification:

1. On the login page, click "Forgot Password?".
2. Select "Phone Number" and enter your registered phone number with the country code (e.g., +1 for US).
3. Click "Get Code" and enter the 6-digit SMS verification code you receive.
4. If your account also has an email linked, the system may ask for an additional email verification code.
5. Set your new password, confirm it, and complete the reset.

3. Not Receiving the Password Reset Email?

This is one of the most common issues users face. If you don't receive the reset email after clicking "Forgot Password," try these troubleshooting steps:

• Check your spam/junk folder: Binance emails are frequently flagged as spam by email providers, especially by services like Yahoo Mail and Outlook.
• Add Binance to your whitelist: Add [email protected] and the @binance.com domain to your email contacts or whitelist.
• Wait a few minutes and retry: Email delivery may be delayed during peak times. Wait 3-5 minutes before requesting another reset email.
• Try a different email client: If your mobile email app isn't showing the email, try logging into your email via a web browser on desktop.
• Double-check your email address: Make sure there are no typos -- common mistakes include gmail.com vs. gamil.com or missing characters.
• Contact Binance support: If none of the above works, reach out through Binance's in-app "Help & Support" or the website's live chat to submit a ticket.

4. The 24-Hour Withdrawal Lock After Password Reset

To protect your account, Binance automatically imposes a 24-hour withdrawal freeze after a successful password reset. During this period:

• You can log in, view your assets, and trade as normal.
• Withdrawals are disabled (both crypto and fiat).
• You cannot disable any linked security verification methods (e.g., 2FA).
• The restriction is automatically lifted after 24 hours -- no action needed on your part.

This security measure prevents hackers from quickly transferring funds out of a compromised account. If you did not initiate the password reset yourself, contact Binance support immediately to freeze your account.

5. Forgot Your Registered Email Address?

If you can't remember which email address you used to register your Binance account, try these approaches:

• Search your email history: Search for "Binance" across all your email accounts to find the original registration confirmation email.
• Check your browser's saved passwords: Open your browser's password manager (Chrome: chrome://settings/passwords) and search for "binance" -- it may have saved both your email and password.
• Check your phone app: If you are still logged in on the Binance App, navigate to "Account Settings" to view your linked email address.
• Contact customer support: Submit an account recovery request through Binance's live chat. You'll need to provide your ID information and any previously linked phone numbers to help the support team locate your account.

6. Lost Both Password and 2FA? Here's What to Do

This is the trickiest situation, but Binance still provides a recovery path. If you've lost both your login password and access to Google Authenticator or SMS verification:

1. On the login page, click "Forgot Password" to initiate the password reset process.
2. When the system asks for your 2FA verification code, click "Security verification unavailable?".
3. You'll be guided through an account appeal process. You will need to submit:
   • Photos of the ID document used during registration (front and back)
   • A selfie holding your ID and a handwritten note with "Binance" and today's date
   • Screenshots of recent deposit or trade history (if available)
4. Submit your appeal and wait for the Binance security team to review it. This typically takes 1-7 business days.
5. Once approved, your 2FA will be reset, and you can set up a new password and re-enable two-factor authentication.

7. Security Best Practices: Never Forget Your Password Again

Prevention is always better than recovery. Follow these best practices to keep your Binance account secure and avoid losing access:

• Use a password manager: Tools like 1Password, Bitwarden, or KeePass automatically generate and securely store strong passwords, eliminating the need to memorize them.
• Create a strong password: Use at least 12 characters with a mix of uppercase, lowercase, numbers, and special characters. Avoid using birthdays, phone numbers, or common words.
• Never reuse passwords across platforms: If one platform is breached, attackers will try the same credentials on other platforms (credential stuffing attacks).
• Enable two-factor authentication (2FA): Even if your password is compromised, 2FA adds an extra layer of security. Google Authenticator or a hardware security key (e.g., YubiKey) are recommended.
• Back up your 2FA secret key: When setting up Google Authenticator, write down the displayed secret key and store it in a safe place. Alternatively, use an authenticator that supports cloud backup, such as Authy.
• Link multiple verification methods: Bind your email, phone number, and 2FA simultaneously. If one method becomes unavailable, you can still verify your identity with the others.
• Enable the Binance anti-phishing code: Set up an anti-phishing code in your account security settings. Every official email from Binance will include this code, helping you identify fake phishing emails.
• Review account security regularly: Every 3-6 months, check your logged-in devices list, API keys, and withdrawal whitelist. Remove any unrecognized devices or unused API keys immediately.

Frequently Asked Questions (FAQ)